Ultimus LeverPoint delivers integrated, customized services and manages the complexities within the administrative process. “We are a fund administration firm with a long standing commitment to a strategic technology roadmap and data strategy allowing us to grow efficiency and scale without sacrificing the quality of service and the ability to deliver value to our clients,” says Frank Anduiza, EVP, Head of Private Fund Sales at Ultimus LeverPoint . A large part of the firm’s business caters to alternative asset managers in the private equity and venture capital space, also providing services directed toward hedge funds.
Client relationships are valuable to Ultimus LeverPoint. During the genesis of a client partnership, the business development team establishes contact with the client to understand their business needs. Possessing thorough knowledge of the company’s internal processes, a relationship manager acts as a kind of an ombudsman, facilitating coordination between the team and the client ensuring that the highest level of satisfaction with the service is met. The accounting team also consists of certified public accountants, led by senior employees who produce client reporting and review all work done by their teams. The teams at Ultimus LeverPoint facilitate clients with the setup of fund structures, which are typically closed-end structures, utilizing their accounting portals.
Digitizing documents, ledgers and all the related information, Ultimus LeverPoint Private offers online portals to assist clients in performing accounting processes for their Limited Partners. Once all the
information is available in a digital format, APIs are incorporated to build custom-made applications. These applications can then be used by the clients to access important information and also understand them in a structured manner. Investor subscription and the back-end treasury process, in the department of investor services, can also be linked via APIs based on the digital data. Other follow-up steps can be performed in an automated fashion internally, eliminating the use of ‘human hands’ from the process.
The use of robotic learning in their applications makes systems smarter, enabling fund managers to automatically receive cues or triggers during the accounting processes. As a result, the system can carry on with further steps without a human having to get involved to trigger that next step. As humans are eliminated from the mundane administration processes, this facilitates Ultimus LeverPoint associates to move up the value chain and perform services that are important to the client, saving manpower and money while providing clients high-touch attention.
We are a fund administration firm with a long standing commitment to a strategic technology roadmap and data strategy allowing us to grow efficiency and scale without sacrificing the quality of service and the ability to deliver value to our clients
Ultimus LeverPoint s’ technology allows them to provide funds of all sizes customized back office and accounting solutions that increase operational efficiency of the firm, ensuring its daily operations run smoothly, and drastically reduce operational hurdles. In one instance, a large private equity firm was considering two solutions for its burgeoning fund accounting and investor needs: expand its internal team or outsource the function to a third-party administrator who could assist with the additional support as well as provide the necessary technology. Importantly, the firm wanted to maintain continuity and a high level of service for its limited partners. The private equity client chose Ultimus LeverPoint for its advanced technology suite. Additionally, the client was able to easily onboard new investors by using Ultimus LeverPoint’s uINVESTOR™ platform. This technology digitizes subscription documents and uses guided AI technology, providing the client with a faster, more monitored and efficient way to process sub-docs – saving time and money, while leaving their limited partners with an unparalleled service experience. As a result of this relationship, the client maintained a secure environment for the data, as well as a well-organized portal, which allowed them the continue to deliver an optimal and seamless investor experience.
“The administration space, I think will be largely defined by those who can grow their business using automation and technology, without sacrificing a first-class fund accounting team and expertise that can help sophisticated clients,” says Frank. Ultimate LeverPoint is further enhancing its proprietary technology by thinking five years ahead, creating additional value and scale without sacrificing on delivering first-class products and services through professionals that can handle complexity.